Visitors information

At HCA UK, we'll do everything we can to make your time with us as comfortable as possible.

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Care without compromise

From the moment you arrive at one of our award-wining facilities, our friendly and expert teams will be by your side. We are dedicated to making you, and those who support you, feel welcome and to ensuring that every aspect of your care is personalised to your needs.

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Becoming a patient

Find out how you can access care at one of our locations, including getting a referral from your GP and making an appointment to see one of our leading, expert consultants. 

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Patient registration made easy

Once your appointment is scheduled, some of our locations offer the option to pre-register online to save time on the day. If the location you are attending offers pre-registration you’ll receive guidance on how to pre-register and a link to your online registration form.

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Your visit

Whether you're coming in for a consultation, a routine diagnostic test, physiotherapy or inpatient surgery, we'll let you know what to expect and how to prepare.

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Paying for treatment

Whether you have private medical insurance or you're funding your own treatment, we make access to private care as seamless as possible for you and your family. 

Essential information for visitors and parents

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Most of our hospitals offer flexible visiting hours for you to spend time with your loved ones. Visit our hospital pages for contact information and details.

See our hospitals

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International patients

If you're travelling from abroad for care at one of our hospitals, our dedicated international team is here to support you. 

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Getting a second opinion

If you’ve been diagnosed with cancer, whether or not you have started treatment, a second opinion can give you reassurance and peace of mind.  

We offer a second opinion service in London and Manchester, covering a wide range of specialities.

Our service is led by expert consultants who will provide a comprehensive review of your current and past medical history and identify the best treatment options for you. This review may identify new treatment options or simply confirm you are already receiving the best treatment. Either way, it can help you make an informed decision about what is best for you.

More patient stories

Georgia's story

Georgia's story

At just 20 years old, Georgia was about to fulfil her dream of opening her own beauty salon when persistent symptoms led to an unexpected diagnosis of bowel cancer. 
Hallie's story

Hallie's story

When six-year-old Hallie was admitted to The Portland Hospital in July, her parents were facing an anxious wait. What began as abdominal pain led to a query of appendicitis and, following surgery, concerns around possible sepsis.
Mark's story

Mark's story

For years, left leg pain had been an irritating thing in Mark’s life. “I had a dull, constant ache behind my knee and in my calf when I was standing, especially towards the end of the day when I had been up and about a lot.”