Our Acute Admissions Service, available to patients under the care of GPs and consultants, provides 24/7 care for patients needing urgent or unplanned medical and surgical admissions. Just one call to our Medical Concierge Centre is all you need to ensure your patient’s referral is managed smoothly, and they can benefit from consultant physician-led care without delay. This service is available across four of our Central London hospitals: The Wellington Hospital, The Lister Hospital, The Princess Grace Hospital, and London Bridge Hospital, and in Birmingham: The Harborne Hospital. 

If you or a family member want to be transferred to our hospitals across London, Birmingham and Manchester, we can arrange this for you. Coordinating the admission process on your behalf to make things as easy as possible, our Medical Concierge Centre acts as the single point of contact for time-sensitive hospital referrals. We will connect you with our clinical nurse advisors who will personally tailor and support your medical journey. 

With access to some of the world’s best consultants across a wide range of medical specialties, we can offer you state-of-the-art treatment, diagnostics and consultations. 

Whether you need help following an accident, or have become unwell whilst abroad and require onward treatment, you’ll be supported by a 2,000-strong team of clinical nurse specialists and other healthcare professionals including physiotherapists, nutritionists and occupational health experts. We have one goal in mind – getting you back to where you want to be.  

In the case of a life-threatening condition or major accident, please call 999 in the first instance (or the relevant emergency number for the country you are in) for an immediate transfer to hospital. Following this, we would be able to coordinate transfer into HCA UK via our Medical Concierge Centre.