HCA Healthcare UK Urgent Care Centres

✔ No appointment needed for adults—just walk in

  • ✔ Triage within 15 minutes*
  • ✔ Open 7 days a week

 

For life-threatening conditions, please call 999 or visit your nearest emergency department immediately.

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Visit an HCA UK Urgent Care Centre

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The Wellington Hospital, London

8A Wellington Place, London NW8 9LE

Open 8am – 9pm 

Nearest tube station: St John’s Wood

Over 16s only

The Lister Hospital main entrance

The Lister Hospital, London

Chelsea Bridge Rd, London SW1W 8RH

Open 8am – 7pm 

Nearest tube station: Sloane Square,

Battersea Power Station & Pimlico

Over 18s only

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The Princess Grace Hospital, London

42-52 Nottingham Place, London, W1U 5NY

Open 8am – 9pm 

Nearest tube station: Baker Street

Over 18s only

 
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Urgent Care Centre for Children at The Portland Hospital, London

234 Great Portland Street, London W1W 5QT

Open 8am – 8pm 

Nearest tube station: Great Portland Street and Euston Square

Ages 0-17yrs

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London Bridge Hospital, London

29 Tooley Street, London. SE1 2PR
Open 8am – 8pm
Nearest tube station: London Bridge Hospital

Over 18s only

Doctor with patient

Rapid access to medical care

Life can be unpredictable. Whether you need care out of hours, can’t get a same-day appointment with your doctor, or are just visiting London and have a pressing healthcare concern, HCA UK Urgent Care Centres are available to help. You don’t need an appointment, just walk in.

94% of people that visit our urgent care centres are triaged within 15 minutes*, and consultations are £120. Any additional charges, such as the cost of imaging or any tests to help diagnose you, will be discussed with you in advance. If you do need a referral to a specialist for more tests or for specialised care, we can organise that for you as our doctors can refer to any consultant in the extensive HCA UK network.

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Access to medical care, fast 

Whether you need care outside of regular hours, can't secure a same-day appointment with your doctor, or a minor injury or illness is disrupting your day, HCA UK Urgent Care Centres are here to help.

We treat a wide range of conditions, including:

  • Bladder and kidney problems
  • Broken bones
  • Chest infections and respiratory problems
  • Flu symptoms
  • Minor burns and wounds
  • Persistent headaches
  • Sports injuries
  • Stomach problems
  • Urinary infections
  • Women’s health conditions
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Imaging, scans and tests

We offer onsite medical imaging, scans, and tests to quickly diagnose your symptoms:

  • Blood tests (results usually within half an hour)
  • Laboratory services
  • Ultrasound
  • Bladder scans
  • Imaging, including X-ray and CT (reports typically available within an hour) 
  • Pharmacy (prescriptions can be filled onsite or at any local pharmacy)

If you have any questions about our services, call us 7 days a week.

Packages and Prices

Your initial consultation must be paid for upfront, but we provide receipts for any claims you may want to make with your private medical or travel insurance company.

If you need further care via a consultant referral, the cost of ongoing care will be explained to you in advance. If you have private medical insurance, you’ll be able to seek authorisation for this treatment.

Packages and procedure prices are additional to the initial consultation fee.

Doctor consultation - £120
(Follow up consultation within 7 days - £80)

Nurse consultation - £65

Upper limb fracture (such as broken arm or wrist) - £100
Lower limb fracture (such as broken leg or ankle) - £200
Small dressing - £60
Wound glue - £50
Toe injury - £60
Finger injury - £40
Eye wash - £60
Abscess drain and removal - £186

£120 each, the following packages are available:

  • Abdominal tests: FBC, U&E, LFT, CRP, Amy, Glucose(non fasting), MSU
  • Chest pain tests: FBC,U&E, CRP, Glucose (non fasting) Cardiac Enzymes, trop-T
  • Chest infection tests: FBC, U&E, CRP, Blood Culture, Glucose
  • Blood clot tests: FBC, U&E, CRP, D-DIMER

X-ray - £100 (per x-ray, dependent on complexity)
ECG (reported) - £130
Bladder Scan - £106
Urinalysis - £40 
Blood pressure (erythrocyte sedimentation rate – ESR) – £25
Thyroid profile - £59
Liver function - £43
Faecal Culture - £70
Bone profile - £93

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Urgent Care for children

We also offer a private Urgent Care Centre for Children at The Portland Hospital, the UK’s only private hospital dedicated to the care of women and children. Appointments are required, with each appointment costing £170.

Address: Urgent Care Centre for Children at The Portland Hospital, W1W 5QT 

Open: 8am – 8pm (last appointment at 7:30pm)

Nearest tube station: Great Portland Street and Euston Square

We also see adolescents aged 16 and over at The Wellington Hospital Urgent Care Centre in St John's Wood.

FAQs

No, they are not the same. Urgent Care Centres are designed to treat minor injuries and illnesses that require immediate attention but are not life-threatening. These include sprains, broken bones, minor head injuries, minor cuts and burns, ear or throat infections, and urinary tract infections. For life-threatening conditions like heart attacks or strokes, you should contact 999 or go to the nearest emergency department immediately.

  • Adults: No appointment is necessary for adults at our Urgent Care Centres. Walk-ins are welcome at our adult locations.
  • Children: Appointments are required for the Children's Urgent Care Centre at The Portland Hospital. You can schedule an appointment by calling us on 020 3993 8657.

The initial consultation fee is £120, which must be paid upfront. Additional charges for treatments or tests will be discussed with you beforehand. Some example prices include:

  • Dressing change: £60
  • Small Steri-strip closure: £55
  • Wound closure with glue: £50
  • Follow up doctor consultation: £80
  • Nurse consultation: £65

We provide receipts for claims with private medical or travel insurance. Further treatment costs, if needed, will be explained, and you can seek insurance authorisation.

We aim to triage patients within 15 minutes* of arrival. Patients are seen in order of arrival unless someone presents with a more urgent clinical need. After registration, a nurse will assess you, manage your pain, and organise any necessary tests. You will then be seen by an urgent care physician who can order further tests if required.

Urgent Care Centres do not handle life-threatening emergencies. If you suspect a heart attack, stroke, or severe trauma, call 999 immediately. We also do not treat:

  • Mental health crises or acute confusion
  • Severe trauma
  • Pregnancy-related issues beyond 20 weeks or severe pain and bleeding at any point in pregnancy
  • Overdoses or toxic substance exposure
  • Severe burns

This list is not exhaustive, and some cases may be redirected to appropriate healthcare services.

Most patients (96.2%) are treated on their first visit. If further care is necessary, we have a network of on-call consultants across multiple specialties. Patients needing additional tests or care will have costs explained in advance and can get pre-authorisation from their insurance. Self-pay options are also available.

*An average of 94.25% people were seen within 15 minutes from January 2023 to December 2023.

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