Delivering private healthcare as it should be
Delivering world class healthcare is complex. We know what we do best and we know our limitations. We partner with others whose expertise complements ours to jointly deliver world class care.
We may be the largest private healthcare provider in the UK - but the larger we get, the better we get at giving patients the high quality, one-to-one care they value. Our high clinical standards are a given, but it is the care we give that means 98% of patients recommend HCA UK*.
HCA's patients can be confident we provide a quality and depth of service that no one else can.
We may be the largest private healthcare provider in the UK - but the larger we get, the better we get at giving patients the high quality, one-to-one care they value. Our high clinical standards are a given, but it is the care we give that means 98% of patients recommend HCA UK*.
HCA's patients can be confident we provide a quality and depth of service that no one else can.
Rated Outstanding by CQC
HCA UK is the only private hospital provider in London to have 'outstanding' ratings from the Care Quality Commission (CQC). Fifty per cent of HCA UK’s hospitals are rated as outstanding.
Only a small percentage of independent hospitals have been rated 'outstanding', placing HCA UK as a recognised leader of quality healthcare provision in the country.
We have been positively rated across the board for our caring and professional staff, for being responsive to individual patient needs, and for the quality of our patient outcomes.
Only a small percentage of independent hospitals have been rated 'outstanding', placing HCA UK as a recognised leader of quality healthcare provision in the country.
We have been positively rated across the board for our caring and professional staff, for being responsive to individual patient needs, and for the quality of our patient outcomes.
Everyone matters
We welcome and care for patients from all backgrounds. We offer culturally appropriate meals, facilities and treatment, and can provide interpreters when needed.
International patients said that their 'specific cultural and religious needs had been met in full by the service' - CQC Report 2017, Harley Street at UCH (now HCA UK at UCH).
International patients said that their 'specific cultural and religious needs had been met in full by the service' - CQC Report 2017, Harley Street at UCH (now HCA UK at UCH).
HCA UK have looked after our whole family. We can't thank them enough.
Tony, Patient's father
Safety first and foremost
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Monitoring standards of care
"We are constantly monitoring what we do, to make sure that our standards are as high as possible, and to identify whether anything needs changing." Dr Tom Newsom-Davis, Consultant Oncologist at Leaders in Oncology Care
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Sharing our knowledge
"In private practice, we can often use new drugs before they are available on the NHS. This is why we do informative audits as part of clinical governance work, which involves sharing our experience of these drugs, their side-effects and results with other health professionals so that they can benefit from our work to help their patients." Dr Alison Jones, Consultant Medical Oncologist at The Wellington Hospital and Leaders in Oncology Care (LOC)
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High quality staff and training
"All our junior doctors are working or have worked recently in NHS teaching hospitals and it is very important that they bring with them the gold standard clinical practices in the NHS." Dr Andy Petros, Consultant Paediatric Intensivist and Director of The Portland Hospital Paediatric Intensive Care Unit
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Being prepared for every eventuality
"Making sure there are always doctors available in every specialism should a patient take a turn for the worse or develop complications is a key part of patient safety." Mr Arjun Shankar, Consultant General Surgeon and Medical Director of The Lister Hospital
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Taking action to safeguard patients
"It’s about having an early warning system in place so that we can constantly monitor what is happening and step in to make sure the highest standards of care are provided." Dr Phillip Harrison, Consultant Liver Specialist, London Bridge Hospital
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Working as a team to provide the right treatment
"Every patient my team operates on is discussed with a group of around 25 clinicians, medical oncologists and radiologists, all of whom have different views and specialties. During these weekly MDT meetings we decide on the best option for each patient, so that it takes out any clinical bias."
Professor Roger Kirby, Consultant Urological Surgeon, and Professor of Urology at The Princess Grace Hospital
Professor Roger Kirby, Consultant Urological Surgeon, and Professor of Urology at The Princess Grace Hospital
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Better outcomes for patients
No other UK provider can match our global scale, breadth and depth of knowledge and expertise. We treat 27 million people each year across our global network, and we learn from each and we learn from each and every one, so that we can deliver world-class outcomes to each patient that we care for.
Infection control - Minimising the risk
Our priority is to minimise the risk of hospital-acquired infections, including MRSA. We have robust systems in place across our facilities. And all our staff have ongoing training to ensure the highest standards of cleanliness and safety are met.
Quality awards
HCA UK has received more awards and nominations than any other private healthcare group over the last five years.
2016: Private Hospital Group of the Year, Health Investor
2016: International Cancer Centre of the Year, International Medical Tourism Journal
Contact Us at HCA UK
Would you like to know more about HCA UK, or can't find what you're looking for? Call our team today and they will be able to guide you and assist in making an appointment.
020 7079 4344
*based on 9,975 patients responding in 2020 to 'Exceeding Patient Expectations' Patient Survey conducted by Howard Warwick Associates, an independent organisation.