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Coronavirus (COVID-19) situation: Change to services

For appointments, please call 020 3733 5849. For any life threatening conditions patients should always call 999 or go the nearest NHS emergency department.

Please note that our Urgent Care Centres in London Bridge and Chelsea are currently closed.

Click here for our latest information

About urgent care for children

Our Urgent Care Centre for Children is for a broad range of non-life-threatening medical needs. Here, children 17 and under can receive the urgent care they need throughout the year. 

Our centre is open at the following times:
  • Monday to Friday 9am - 5pm 
  • Monday to Friday 5pm - 8pm phone advice service only
  • Saturday 8am- 8pm phone advice service only
  • Sunday: closed

An initial consultation is £150. Please be aware only one parent/ guardian is permitted to attend per child. No siblings.


Located at 215 Great Portland Street, and part of The Portland Hospital, this is the first private specialist Urgent Care Centre for Children in the UK.  At this centre we provide your child with rapid access to our rota of leading paediatricians, urgent care doctors and specialist nurses. On phoning the UCC you will have an initial assessment by one of our doctors to ensure your child is suitable for further treatment. The doctor will also ask you some COVID-19 screening questions.


The Portland is the largest private children’s hospital in the UK, seeing over 40,000 children per year. A very large number of London’s leading paediatric consultants practice at the hospital. And with acute care resident medical officer and paediatric intensive care (PICU) back-up, you can be confident that your child will be in safe hands with us. 

Urgent conditions we treat for children

We can treat a wide range of injuries and illnesses, including:
  • fever
  • flu
  • vomiting
  • respiratory complaints
  • wounds and minor burns
  • stings and infected insect bites
  • broken bones and sporting injuries
  • urinary tract and kidney infections
  • stomach and bowel conditions
  • ear nose and throat conditions

Please be aware an appointment must be made in advance and a doctor will ask some initial questions including COVID-19 assessment. 

What if admission to hospital is needed?

Should your child require treatment from a specialist consultant, we offer a direct, seamless referral to the appropriate on-call consultant at The Portland Hospital. In this instance, it is possible to utilise private medical insurance or to self-pay. Our on-site team will be able to provide you with further assistance regarding payments.

Find out more about paediatric care at HCA UK

Nurse with young patient

Our team have the time and resources to determine the appropriate diagnostic tests and treatments.

How to find us

Our Urgent Care Centre for Children is located in Central London.

How to access our Urgent Care Centres

We are not currently able to accept walk-in appointments. To make an appointment at a HCA UK Urgent Care Centre, please call:

020 3910 2412

For any life threatening conditions patients should always call 999 or go the nearest NHS emergency department

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