Internal Communications Manager

EHR Communications Lead

London Bridge with expectation to visit other sites

Fixed Term Contract until July 2026

Full-Time, 37.5 hours per week.

Reporting to: Head of Change Management and Communications

The Communications Lead is a key role in the Change Management, Communications and Training workstream within the HCA UK division wide transformational programme that will introduce new ways of working for clinicians and colleagues providing front-line patient care and administration through a new Electronic Health Record system.

The role will lead the development of creative and engaging internal and external communications regarding the EHR digital programme through a range of channels communications, driving the understanding, engagement and adoption of the business, consultants, and key external parties. They will provide support and guidance on communication across all the workstreams, ensuring a consistent tone of voice and aligned message.

The development of effective communications is critical in ensuring engagement with the Expanse EHR programme, to deliver an effective solution that works for the business.

What you'll do:

• Support the communication needs of the EHR Digital Programme workstreams.
• Responsible for the EHR business communication through our intranet / SharePoint sites.
• Source, edit and review internal and external communications content for EHR programme.
• Encourage meaningful employee engagement across HCA UK.
• Encourage meaningful engagement with consultants.
• Line management of 1 direct report.

What you'll bring:

• Extensive experience working in a communications environment
• Exceptional written communication skills with working knowledge of a range of communication tools
• Strong stakeholder management
• Interpersonal skills and relationship building
• Strong stakeholder management and interpersonal skills
• A Pro-active individual with strong attention to detail and a creative approach.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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