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About Orthopaedics at HCA UK
This is your guide to private orthopaedic treatment at HCA UK. Here you can find out more about our service and the care you’ll receive should you decide to choose us for your treatment.
Leaders in private orthopaedic care
When you’re looking to fast-track your treatment, we’re here for you with next-working-day confirmation for consultant appointments. Alternatively, if you know which consultant you’d like to see, let us know and we can check availability or you can book online using our consultant finder, and get instant confirmation. Plus, wherever possible – and when required – we’ll organise your imaging or diagnostic tests on the same day as your consultation to save you time and make the whole process as easy as possible.
Meet our experts
Our consultants provide non-surgical and surgical treatments in 10 specialist orthopaedic fields. Find out more about the orthopaedic specialist services we offer.
Diagnostic testing
An accurate diagnosis requires access to the latest imaging and scans. We have over 20 locations with the latest technology including low-radiation X-ray scanner for children.
Support services
To ensure the highest standard of care, our consultants are supported by state-of-the-art facilities and expert teams including ITUs and orthopaedic nurses and radiologists.
What our patients say
In order to stay at the forefront of orthopaedic care, our teams continue to develop innovative surgical and non-surgical techniques. We continually monitor and evaluate both our performance and our patients’ outcomes, tracking our patients’ experience through our satisfaction surveys. This allows us to evaluate our performance against other private healthcare providers in the UK.
Patient feedback
We’re always looking to improve our care and each year, we survey our patients. For 2023, 97% of them rated us ‘very good’ or ‘excellent’ for quality of care, while 99% are likely to recommend us to family or friends.
Independent reporting
The Private Healthcare Information Network (PHIN) is an independent organisation that publishes performance about private hospitals, and we are no.1 in London for private orthopaedic care (Jan 23-Dec 23).
Performance
Over 2,000 patients come to us each year for their joint replacements. In 2023 we performed 1,200 hip replacements. The National Joint Registry (NJR) place our consultants in the top 1% for revision rates for hip replacements.
Being a specialist is at the heart of our care
Whether we’re investing in the latest medical equipment, or supporting consultants with their innovative, minimally invasive techniques, we’re focused on delivering the best possible outcomes for your treatment.
This starts with diagnostic imaging tests. At The Portland Hospital, we now offer advanced, state-of-the-art low-dose radiation X-ray scanning, particularly suitable for children with musculoskeletal conditions.
In addition, our orthopaedic and spinal consultants also have access to robotically assisted surgery tools (the Mako robotic arm and Globus spinal robot) which help to deliver more precision and promote faster recovery in joint replacement procedures.
Orthopaedic patient stories
Rhiannon’s courage: Recovering after scoliosis surgery
Rhiannon was an active 14-year-old girl. When she occasionally complained to her parents about aches and pains in her back, there was no reason to think it was anything more sinister than sore muscles from one of her dance classes, or something she’d pulled while horse riding.
An Olympian effort: Chris’ fast-track to recovery
When Chris was told the surgery he needed on his shoulder would likely make him unable to compete professionally in 2023, Chris dug deep into those reserves and hoped he could excel once more.
Michael's MAKO hip surgery to treat his arthritis
73 year-old Michael, an avid walker and charity worker, was diagnosed with arthritis in January 2021. After facing long waiting times and increasing pain that was becoming more frequent, he started to look elsewhere for treatment.
Treatment payment options
We see patients who are self-funding their treatment as well as those with medical policies. We work with all the major private insurers, for example Bupa, AXA and many more. If you’re paying for your own treatment and are considering hip or knee replacement surgery, we offer fixed-price packages, to help with budgeting.
How to book your appointment
You can call or book online via our consultant directory. You’ll need to have your referral letter to hand, as well as your insurance member number and authorisation code if you have medical insurance. We aim to confirm all orthopaedic consultant appointments straight away. If we aren’t able to confirm there and then, we’ll contact you either by phone or email within 24 hours.